Assistant Store Manager - Mr Price Alberton Gauteng

Purpose

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Key Responsibilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.

• Sales Growth & Profitability:
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

• Risk Management:
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

• Leadership & Development:
• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Requirements

• Grade: 12
• 3 Years' Experience in Retail Management.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Good Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

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